CILAISPPL Refund Policy

Introduction

This Refund Policy outlines the conditions under which refunds are given for purchases made on CILAISPPL. Our priority is customer satisfaction, and we are committed to ensuring a satisfying experience.

Eligibility for Refunds

Refunds will be considered under the following conditions:

• Item is defective or damaged upon delivery.
• Item significantly differs from the description on our website.
• Return request is made within 14 days of delivery.

Process for Requesting a Refund

To request a refund, please follow these steps:

1. Contact our customer service at [email protected] with your order details and reason for refund.
2. Upon approval, we will initiate a refund to your original method of payment.
3. You will receive the refund within a certain number of days, depending on your card issuer’s policies.

Exceptions

Please note that the following conditions are not eligible for refunds:

• Sale items and special promotions.
• Items returned more than 14 days after delivery.
• Items that have been used or altered after delivery.

Contact Information

For any questions related to our refund policy, please contact us:

Email: [email protected]

Phone: +1 (555) 123-4567